You certainly love your old mobile number. Many people use the same
number for years and don’t want to change it. Keeping this in mind the
Telephone Regulatory Authority of India (TRAI) has launched the facility of
Mobile Number Portability (MNP) in which you can use the same number but change
the operator if you are not happy with it. But what if your mobile or SIM is
lost and you have been using your number for long time and you don’t want to
buy another SIM because all your contacts have your old number. Here is the
process to get a new SIM with same number.
First of all call the costumer care
of the concerned operator and report about the lost SIM. You may have to verify
your identity that you are the real subscriber of the SIM, so make sure you
remember all the details such as in whose name the SIM is issued and what ID
proof you gave and what is the address and so. After satisfaction of your
identity they will block the services to your number temporarily till you are
issued new SIM. They will also give a reference number for your complaint,
preserve it carefully.
Once your SIM is blocked, get a ten
rupee stamp paper and get all the details written on the paper, such as mobile
number, date of losing the SIM, your name address and age etc. you will get a pre-printed
FIR format from the same person who prepares your stamp paper. He will get it
notified from the notary. This whole thing will cost some 50-65 rupees. You
don’t have to worry; you give money, rest they will take care.
Once this paper is ready, make a
photo copy of the stamp paper and FIR. Take them to the nearest police station
and submit there. They will acknowledge it and give and write on the other copy
of FIR which is with you. Take these documents and submit them to the
operator’s retailer office. Usually they don’t ask you any other documents, but
still keep ready your ID proof and Address proof, in case it is needed. On
submission of the copy of FIR, usually the new SIM is given to you immediately
and sometimes activated also immediately; otherwise it may take 2-3 days. You
will have your old number activated on the new SIM and you will get all the
balance or value added services, whatever you had in your old SIM.